FAQs
Frequently Asked Questions
How can I track my order once it has been shipped?
Once your order is shipped, we will provide a tracking number and all relevant details to keep you updated on the delivery status.
Are your products eco-friendly?
Yes, we are committed to sustainability and use eco-friendly materials and practices in the creation of many of our handcrafted items.
What payment methods do you accept?
We accept a variety of payment methods including bank transfers, letters of credit, and other secure international payment options.
How do I place an order or make an inquiry?
You can place an order or inquire by filling out our contact form, sending us an email, or calling us directly. Our team will assist you with the next steps.
Which countries do you export to?
We export to a wide range of countries across the globe. Our key markets include North America, Europe, and the Middle East.
What is the lead time for orders?
Lead time varies based on the size and customization of the order, but typical production and delivery time ranges from 4 to 8 weeks.
Do you provide product samples?
Yes, we provide samples for most of our products. Please inquire with our team to learn more about sample availability and costs.
Can I place a bulk order?
Absolutely! We specialize in bulk orders and offer competitive pricing for wholesale purchases. Feel free to contact us for a detailed quotation.
Do you offer customization of products?
Yes, we offer customization on select items to meet specific client needs. Please reach out to us with your requirements for more details.
What types of products does The Unique Impex offer?
We specialize in handcrafted items across several categories including Furniture, Home Décor, Jewellery, Tableware, and Kitchenware.